Frequently Asked Questions

You should work with an NDIS approved builder  because those who have gained approval have been prequalified and vetted by the Federal Government in areas such as experience, capability and financial status.

These NDIS Approved Providers,  such as Ausnorth, agree to adhere to a set of strict conditions as part of their registration, including the on-going requirements to:

• comply with the conditions of registration stated on your certification of registration
• demonstrate compliance with the NDIS Practice Standards for your relevant registration groups, including through a quality audit
• comply with the NDIS Code of Conduct
• have an in-house complaints management and resolution system to record and manage any complaints and support NDIS participants or other relevant concerned parties to make a complaint
• have an in-house incident management system, and notify the NDIS Commission should a reportable incident occur
• fulfil worker screening requirements and ensure all workers have been screened
• meet the behaviour support requirements, including reporting the use of restrictive practices to the NDIS Commission.

By working with an NDIS approved builder you’re making a safer choice.

Ausnorth have been an NDIS Registered Provider since May 2018 (Provider Number: 4050131559). In 2023 Ausnorth successfully proceeded through their second NDIA Quality & Safeguard Commission Audit.

It’s important to first talk with your support network before then engaging an Allied Health professional to assist. They will be able to help guide you through this process, however, if you do run into roadblocks feel free to contact the Ausnorth team and we will point you in the right direction.

You can specify which providers you would like involved in the quoting process. Whilst Ausnorth is frequently selected to support leading Allied Health Professionals you can also make this request.

Ausnorth has a strong geographical footprint & have long term relationships with quality tradespeople in many local areas who support us to drive positive outcomes. Please feel free to call us on 1300 AUSNORTH to ask about our coverage in any specific suburb.